How do I get started with Ckart?
Ckart is a network centric B2B platform, designed specifically for small &
medium businesses in India. It brings traders, wholesalers, retailers and
manufacturers in India on to a single platform. With real insights into active
trends, and great B2B features, Ckart brings to them the power of technology to
scale & nurture their business. To get started with Ckart, you need register
your business with ckart.in website. Once registered, you will have access to
all the trades and selections from sellers from all over India. Ckart is also
catering online platform services to B2C Customers as well.
How do I register? Are there specific requirements to register on
Ckart?
You can register with your mobile number and OTP. Once you have put the
mobile number and OTP, registration process will start. Being a B2B platform,
the only requirement to register with Ckart is that you own or work at a
business or a shop. Given the trade oriented nature of the transactions, end
consumers will not find enough value on Ckart
How do I buy / trade on Ckart?
You can buy / sell / trade on Ckart.in website. If you are a new buyer you
can discover selection in following ways:
- Go to 'Search' tab search for your product requirements.
We have tried our best to create a set of pre-defined searches that can quickly
get you to a wide variety of products available on Ckart.
- In the same tab, you can also search for sellers (such
as manufacturers, wholesalers, distributers) and chat with them to explore their
selection.
- You can simply click the 'Buy Now' button to buy the
shown product. Once you have pressed the Buy button, you need to select the
quantity of available variants or sets of the product. The product will be added
to your cart.
I am unable to add products to cart. It says MOQ / Minimum Quantity not
met? What is MOQ / Minimum Quantity?
MOQ is Minimum Order Quantity. MOQ is set by sellers and can be different
for different products / listings. A buyer needs to purchase at least the
mentioned MOQ to continue the trade. Please chat with seller to understand if he
is willing to allow the trade of her product at a lower MOQ.
Payments: How do I pay for the purchase?
You can pay by cash once the order is delivered to you. There is provision
to purchase the products on credit but it is available on few sellers. Please
reach out to Ckart Support to check if you can avail credit for your
purchase(s).
How do I get the purchased products? Who provides the courier services?
As a buyer, you need not worry about arranging courier or any 3rd party
couriers to pickup and deliver your order. Ckart Logistics arranges for the
order to be picked up.
Who pays for the courier?
As a buyer, you are liable to pay for the courier services. Please check
the Review Order Page to get an estimate of the logistics charges. You can also
refer to the rate card (here) to understand cost to courier goods between
different parts of India.
When do I need to pay for the courier?
Courier charges are required to be paid along with the payment for the
order to the seller. You can check the shipping / logistics charges on the order
page.
How long does it take for the courier to deliver products?
It depends on where the seller is shipping from and what is the buyer's
location. Usually, interstate deliveries take anywhere between 7-10 days while
within the state can happen within a week. Please check with Ckart Support to
understand how long will it take to get your order.
Where can I see the orders I have placed?
You can see all your orders in 'My Orders' screen.
Can I track my delivery? How do I track the progress in order
processing?
You can track the status of your order from My Orders page. Click on any
order to see it's details.
What are the available courier services? Can I chose my own courier
service?
Right now all couriers are taken care by Ckart Logistics. Having said
that, we are working on finding more solutions to help suit your needs. For any
special request, do reach out to the seller or Ckart Support.